Responsible Gaming at Infinity Casino – Safer Gambling in the UK

At Infinity Casino, we believe that gambling should always be an enjoyable and controlled form of entertainment. We are fully committed to promoting responsible gaming for all our players in the United Kingdom. This page outlines the tools, resources, and support services available to help you stay in control. Whether you are a casual player or a regular visitor, understanding safer gambling practices is essential for a positive experience.

Our Commitment to Safer Gambling

Infinity Casino operates under a licence issued by the UK Gambling Commission, meaning we are legally required to meet strict standards for player protection. We take this responsibility seriously and have implemented a comprehensive range of measures to support responsible gambling. Our team is trained to identify signs of problem gambling and to provide appropriate assistance without judgement. Player wellbeing is at the heart of everything we do.

Tools to Help You Stay in Control

We provide a variety of practical tools directly within your account to help you manage your gambling activity. These include the following options:

• Deposit limits – Set daily, weekly, or monthly limits on how much you can deposit into your account.
• Loss limits – Restrict the amount you are able to lose within a defined time period.
• Session time limits – Control how long you spend on the site during a single session.
• Reality checks – Receive regular reminders about how long you have been playing.
• Cool-off periods – Take a short break from gambling for a set number of days.
• Self-exclusion – Exclude yourself from Infinity Casino for a minimum of six months.

All limit changes that reduce your gambling activity take effect immediately. Requests to increase limits are subject to a mandatory cooling-off period in line with UK regulations.

Self-Exclusion and GamStop

If you feel that you need a more comprehensive break from online gambling, Infinity Casino supports the GamStop self-exclusion scheme. By registering with GamStop at gamstop.co.uk, you can exclude yourself from all UK-licensed gambling websites simultaneously. This is a free service available to all residents in the United Kingdom. We strongly encourage players who feel they are losing control to use this option.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of age, background, or experience. Common warning signs include chasing losses, gambling with money intended for essential bills, feeling anxious or irritable when not gambling, and hiding your gambling from friends and family. If you recognise any of these behaviours in yourself or someone you know, it is important to seek help promptly.

Support Organisations in the UK

A number of independent organisations offer free, confidential support to those affected by gambling problems:

• GamCare – gamcare.org.uk – 24-hour helpline: 0808 8020 133
• Gamblers Anonymous UK – gamblersanonymous.org.uk
• BeGambleAware – begambleaware.org
• Gordon Moody Association – gordonmoody.org.uk

Protecting Young People

Infinity Casino is strictly an adults-only platform. You must be 18 years of age or older to register and play. We carry out age verification checks on all new accounts. We also recommend the use of parental control software such as NetNanny or Gamban to prevent underage access to gambling content.

Frequently Asked Questions

How do I set a deposit limit at Infinity Casino?

Log in to your account, navigate to the Responsible Gaming section in your profile settings, and select the deposit limit option. Choose your preferred time frame and amount, then confirm the change.

Can I reverse a self-exclusion?

Self-exclusion periods cannot be reversed before they expire. This is a deliberate safeguard designed to protect you during a vulnerable period. Once the exclusion period ends, you may request reinstatement after a mandatory cooling-off period.

Is there a cost for using responsible gambling tools?

No. All responsible gambling tools provided by Infinity Casino are completely free of charge and available to every registered player at any time.