Privacy Policy – How Infinity Casino Collects and Protects Your Personal Data

At Infinity Casino, protecting your personal data is a responsibility we take seriously. This Privacy Policy explains what information we collect from players in the United Kingdom, how we use it, and the rights you hold under applicable data protection legislation. We operate in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our platform, you agree to the practices described in this document.

Who We Are

Infinity Casino is the data controller responsible for any personal information you provide when registering, playing, or contacting us. We are licensed and regulated to offer online gambling services in the United Kingdom. If you have any questions about how your data is handled, you can reach our dedicated data protection team using the contact details provided on our website.

What Personal Data We Collect

We collect personal information in several ways. When you create an account, we ask for your full name, date of birth, email address, home address, and payment details. As you use our platform, we may also collect technical data such as your IP address, browser type, device identifiers, and gameplay activity. Verification documents, such as a copy of your passport or utility bill, may be required to comply with Know Your Customer (KYC) regulations set by the UK Gambling Commission.

How We Use Your Data

The personal information we collect is used for a number of lawful purposes. These include processing your deposits and withdrawals, verifying your identity and age, preventing fraud and money laundering, providing customer support, and personalising your gaming experience. We may also use your data to send you promotional offers and updates, but only where you have given us your explicit consent to do so. You may withdraw consent at any time through your account settings.

Infinity Casino does not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, fraud prevention services, and identity verification providers. All third-party partners are contractually obligated to handle your data securely and in line with UK data protection law. We may also disclose information to regulators, law enforcement, or government bodies where legally required.

Cookies and Tracking

Our website uses cookies to improve functionality and analyse traffic. You can manage your cookie preferences through the consent banner displayed when you first visit our site. Refusing certain cookies may affect some features of the platform.

As a UK resident, you have the right to access, correct, or delete your personal data. You also have the right to object to processing, request data portability, and lodge a complaint with the Information Commissioner's Office (ICO) if you believe your rights have been breached.

Frequently Asked Questions

How long does Infinity Casino retain my personal data?

We retain your data for a minimum of five years following account closure, in accordance with anti-money laundering regulations applicable in the United Kingdom.

Can I request a copy of my data?

Yes. You may submit a Subject Access Request at any time. We will respond within one calendar month as required by UK GDPR.

You can opt out of marketing communications by updating your preferences in your account settings or by clicking the unsubscribe link in any marketing email we send to you.